We’ve been working hard behind the scenes on our brand-new ChatBox desktop app for both Windows and Mac. The aim is to make it even quicker and easier to stay connected with your customers without needing to keep a browser tab open. Whether you’re in the middle of other work or switching between applications, ChatBox will always be just a click away.
The desktop app includes instant desktop notifications, allowing you to see and respond to new customer messages as soon as they arrive. It has been designed to feel fast, lightweight and reliable, helping you reply more quickly and making it easier to deliver great customer service throughout the day. Here’s a look at the latest version currently in development.
As always, we’d love to hear your thoughts. If there’s a feature you’d like to see, something that would make your workflow easier, or any suggestions for the desktop app, please let us know in the comments. Your feedback plays a huge part in shaping the features we build next